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GROUP LEADER SURVEY FORM – SINGAPORE

GROUP LEADER SURVEY FORM – SINGAPORE

Thank you for being part of our study tour! Your feedback is invaluable in helping us improve our programs. Please take a few minutes to rate our services based on your experience.

 

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Scoring Metrics:

Please use the following scoring system when providing your feedback:

  • 5 - Excellent: Exceeded expectations, outstanding performance.
  • 4 - Good: Met expectations with minor areas for improvement.
  • 3 - Average: Adequate but with noticeable areas for improvement.
  • 2 - Needs Improvement: Below expectations, several areas need work.
  • 1 - Poor: Did not meet expectations, significant improvement needed.
Name

1. ON-THE-GROUND CAMP MANAGER PERFORMANCE

(A) Professionalism and Conduct
How would you rate the camp manager’s overall professionalism and behavior?
(B) Dressing and Presentation
Was the camp manager’s attire appropriate and presentable?
(C) Punctuality and Time Management
Did the camp manager arrive on time and manage the schedule effectively?
(D) Communication Frequency
How often did the camp manager communicate with you to brief you on the upcoming day's activities?
(E) Preparedness
Was the camp manager well-prepared for the day’s itinerary and activities?
(F) Problem-Solving Ability
How efficiently did the camp manager handle unexpected challenges or student concerns?
(G) Leadership and Initiative
Did the camp manager take proactive steps to ensure a smooth experience for the group?
(H) Approachability and Friendliness
Was the camp manager approachable and supportive towards students and group leaders?
(I) Cultural Sensitivity and Adaptability
Did the camp manager show cultural awareness and accommodate diverse student needs?
(J) Overall Satisfaction
How satisfied were you with the camp manager’s overall performance?
Would you like to see the same camp manager in future programs?

2. ACCOMMODATION

(A) How would you rate the overall quality of the accommodation?
(B) Was the accommodation clean, comfortable, and suitable for students?

3. MEAL ARRANGEMENT

(A) How would you rate the timing of the meals?
(B) How would you rate the quality and variety of the food provided?

4. CLASS DELIVERY

(A) How engaging and effective were the lessons?
(B) Was the course content relevant and useful for students?
(C) Were the class materials and resources well-prepared and sufficient?

5. TEACHERS

(A) How knowledgeable and engaging were the teachers?
(B) Did the teachers create a positive and inclusive learning environment?
(C) Were the teachers approachable and supportive of the students?

6. EXCURSION ARRANGEMENTS

(A) How well-organized were the excursions?
(B) Did the excursions enhance students' learning experience?
(C) Were transportation, safety, and logistics well-managed?

7. STUDENT HAPPINESS AND WELL-BEING

(A) How would you rate the overall happiness of the students throughout the camp?
(B) Did students feel included, engaged, and well-supported during the program?

8. ANY OTHER FEEDBACKS

Would you recommend Bluesky Education to other schools/organizations?
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